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We ALL love our new telephones!

The Town of Roxbury has completed installation of the cloud based OfficeSuite® telephone system from Broadview Networks and Digital BackOffice. “The traditional land-line phones in the town were obsolete, said Roxbury First Selectman, Barbara Henry, and commonplace features like speaker phones and paging were not available.

We ALL love our new telephones!

Broadview OfficeSuite® phones plug into the buildings data network infrastructure but OfficeSuite® resides offsite in a private cloud connected to the Ct Education Network. All town employees now have phones that support caller ID, voicemail, auto attendant, voice mail notification via email and many other features not previously available.

Through a joint initiative between DBO and Broadview, OfficeSuite® VOIP services are connected on the private CEN fiber optic network without incurring additional circuit costs typically associated with cloud based VOIP. “By leveraging the towns existing CEN connection, VoIP traffic is transported from phone to cloud with very low latency and Quality of Service (QoS) support for voice calls,” said Ron Rich, Managing Partner of Digital BackOffice. “Leveraging the custom DBO interface to CEN saves the end-user thousands of dollars annually by eliminating redundant circuit costs, onsite communications hardware, licensing fees and maintenance.”

Established in 2000 as part of the CT Nutmeg Network, the Connecticut Education Network (CEN) removes common barriers to technology by providing Open Access to a secure and reliable network, high speed transport and value added services for members. “Sharing applications and services like OfficeSuite® will provide an opportunity for CEN customers to reduce costs, streamline business processes and create additional collaborative opportunities between schools and municipalities” said Mr. Rich.

“We upgraded from 20-year-old telephone equipment with minimal up-front cost to the town,” said

First Selectman Henry. “More importantly, the DBO/Broadview VOIP solution is a major improvement to the town infrastructure for the benefit and safety of our employees and town residents.

OfficeSuite® is a registered trademark of Broadview Networks.

More additional information visit: www.digitalbackoffice.com

 

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