Digital BackOffice provides a managed, end-to-end, enterprise-grade Voice over Internet Protocol (VoIP) telephone solution on private networks or on public internet connections. OfficeSuite® is easy to set up, easy to use and administration requires simple mouse clicks on the user portal. OfficeSuite® unifies all your communications requirements and requires no out-of-pocket expense for new telephone equipment. Broadview Networks is the underlying VoIP service provider, delivering all functional aspects of the OfficeSuite® cloud-based VoIP solution including premises-based telephony equipment (telephone sets, attendant consoles, overhead paging interfaces, etc.) as needed. All connectivity to the Public Switched Telephone Network (PSTN) for local and long-distance calling is included with OfficeSuite services.
Through a joint initiative between DBO and the CEN, DBO is able to deliver the highest quality of VoIP services to schools and municipalities connected to the CEN or Nutmeg Networks without incurring additional dedicated circuit costs. By leveraging the Client’s existing private network connections, VoIP traffic is transported from phone to cloud with full Quality of Service (QoS) support, and without traversing the Public Internet. Using this DBO designed and implemented topology, Clients save thousands of dollars annually by eliminating dedicated circuit costs, but without sacrificing voice quality.