203.874.5545 Twitter LinkedIn RSS Feed Facebook YouTube


VOIP, DBO and CEN, A Winning Combination

Cloud based VOIP (Voice Over Internet Protocol) systems continue to gain market share over premise based IP voice services because of ease of use, lower maintenance/overhead costs and four nines reliability .  Often VOIP vendors recommend a private line to the Internet to ensure voice quality with QOS (quality of service) and measurable service levels.  While a private line does improve voice quality, the cost can add significant recurring expenses to a cloud based VOIP service.

Connecticut schools and towns now have another option . Digital BackOffice (DBO), using the Connecticut Education Network (CEN), offers a private line to the cloud based voice switch, OfficeSuite®, at minimal cost!  Leveraging CEN’s network that provides dedicated bandwidth and very low latency (delays) makes for ideal conditions for high quality voice conversations.   DBO utilizes CEN’s high speed Statewide MPLS Backbone to create dedicated cross connect circuits from the end customer to DBO’s datacenters.  Unlike premise based systems, cloud based VOIP will continue to function in the event of a local outage, e.g., loss of power.  OfficeSuite® is currently supported on over 2,000 telephone sets within the state of Connecticut, by DBO via CEN, and growing rapidly.   Even DBO clients at off-net sites (not connected to CEN) with only a few telephone sets may be integrated into OfficeSuite®, simply and inexpensively across public Internet connections.

Westbrook Public Schools recently replaced its communication system with equipment from Digital BackOffice and Broadview OfficeSuite® telephone sets at the High School and Middle School.  “The transition was completed in a timely manner with no interruption to the classrooms, the operation of the schools or communication between students, parents and teachers” said Lesley Wysocki, Business Manager at Westbrook Public Schools.  “The Digital BackOffice and Broadview team were responsive and helpful while moving the district telephones to a hosted VOIP service on the school districts data network infrastructure and CEN.  We are extremely pleased with OfficeSuite VOIP.  The Elementary school sets will be replaced over the holiday break and we anticipate the same seamless transition.”

For additional information about OfficeSuite® cloud based VOIP or to schedule a demonstration contact Dale Bruckhart, at 203-874-5545 Ext. 118 or by email at daleb@digitalbackoffice.com


There are no comments yet. Be the first and leave a response!

Leave a Reply

Wanting to leave an <em>phasis on your comment?

Trackback URL https://www.digitalbackoffice.com/voip-dbo-and-cen-a-winning-combination/trackback/
Blog Archive
Prevent Phishing Attacks

You can now identify and prevent in-progress phishing attacks by controlling sites to which users ca[more]

An Ounce of Prevention

Norwalk looks to stop cyberattacks before they happen! Located in Connecticut in the heart of Fairfi[more]

It’s About Time

Take control and be proactive with your time system with WiFi based clocks. Easy to setup, low power[more]

An ounce of prevention is worth a pound of cure, at least when it comes to your municipality’s fir[more]

Congratulations to Jan Perruccio – Winner of the Chromebook Raffle

Jan Perruccio is Superintendent of Old Saybrook Public Schools. Thank you for stopping by the Digita[more]

Congratulations to Kelly Sterner!

Kelly Sterner is the Director of Finance for the Town of Essex. Thank you for stopping by the Digita[more]

Looking for Managed Security Services?  Email sales@digitalbackoffice.com