Wethersfield High School Dials Up Calls on CEN

Wethersfield High School has completed phase one of a transition to a Voice-Over-IP (VOIP) telephone system operating on the Connecticut Education Network (CEN).  “All traditional land-line phones in the district will be replaced by Digital BackOffice and Broadview OfficeSuite®”, said Keith Rafaniello, the school district’s director of technology, “beginning with the high school.  Broadview phones plug into the buildings data network infrastructure but OfficeSuite® resides offsite in a private cloud connected to CEN.  As our high school building is renovated the Broadview phones can be easily moved or accessed by staff and teachers anywhere in the building or the school district. High school employees now have phones that support caller ID, voicemail, auto attendant, voice mail notification via email and many other features not previously available.”

Through a joint initiative between DBO and Broadview, Wethersfield phone users are able to receive high quality VoIP services on CEN without incurring traditional dedicated circuit costs.  “By leveraging the school districts existing CEN connection, VoIP traffic is transported from phone to cloud with very low latency and Quality of Service (QoS) support for voice calls,” said Ron Rich, Managing Partner of Digital BackOffice. “Leveraging the custom DBO interface to CEN saves thousands of dollars annually by eliminating redundant circuit costs, onsite communications hardware, licensing fees and maintenance.”

Established in 2000 as part of the CT Nutmeg Network, the Connecticut Education Network (CEN) removes common barriers to technology by providing Open Access to a secure and reliable network, high speed transport and value added services for members.  “Sharing applications and services like OfficeSuite® will provide an opportunity for CEN and Nutmeg Network members to reduce costs, streamline business processes and create additional collaborative opportunities between schools and municipalities” said Mr. Rich.  Digital BackOffice is the first privately held managed services provider to connect to CEN and now offers a suite of Vertical Infrastructure and Integration Services (DBO Vis-a-Vis) on the network, in addition to the Broadview VOIP Services.

“We upgraded from 15 year-old telephone equipment with no up-front cost to the district,” said Mr. Rafaniello.  “More importantly, the DBO/Broadview VOIP solution is a major improvement to the high school infrastructure for the benefit and safety of our students and employees.  We are looking forward to deploying OfficeSuite® VOIP district-wide.”

OfficeSuite® is a registered trademark of Broadview Networks.

Leave a Reply

Your email address will not be published. Required fields are marked *